Privacy policy

1. Introduction
This Privacy Policy explains how Villa Histra (from now on: “we,” “us,” “our”) collects, uses, shares, and protects your personal data. This policy applies to all users of our website, social media pages, and online booking system (booking engine). We encourage you to read this policy carefully to understand how we handle your personal data.

2. Collection of Personal Data
We may collect various types of personal data from our guests and website users, including but not limited to:
– First and last name
– Date and place of birth
– Contact information (email address, phone number)
– Residential address
– Payment information (e.g., credit card or bank account details)
– Reservation information (arrival and departure dates, number and age of guests, special requests)
– IP address and browser data
– Data collected through cookies and similar technologies

3. Use of Personal Data
We use your personal data for the following purposes:
– Processing and managing accommodation reservations
– Communicating with you regarding your reservation or inquiries
– Improving our services and user experience
– Fulfilling legal and regulatory obligations
– Sending promotional materials and notifications

4. Use of Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your device to help us analyze how users interact with our website. The information generated by the cookies about your use of the website (including your IP address) is transmitted to and stored by Google on servers.
We use this information to better understand how users engage with our website, generate reports on website activity, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
If you wish to opt-out of Google Analytics tracking, you can do so by downloading and installing the browser add-on available at the link.

5. Sharing of Personal Data
We will not share your personal data with third parties except in the following cases:
– When it is necessary for the execution of services (e.g., payment service providers, booking partners, insurance)
– When required by law or when we have a legal obligation
– When you have explicitly consented to the sharing of your data

6. Security of Personal Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Your data is treated as confidential information and a business secret. Under no circumstances do we transfer, forward, or exchange your personal data, emails, or phone numbers.

7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance the user experience, analyze traffic, and personalize content. By continuing to use this site and the online booking system, you consent to the use of cookies.

8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time.

9. Contact Information
If you have any questions or requests regarding this Privacy Policy or how we handle your personal data, please contact us at info@villahistra.com.